1. How long does shipping take?

Most orders are processed within 1–3 business days. Delivery typically takes 5–12 business days depending on your location.

2. Do you offer free shipping?

Yes, we offer free shipping on eligible orders. Shipping offers are displayed at checkout when available.

3. Can I track my order?

Yes. Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.

4. What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition.

5. How do I request a return?

Contact our support team with your order number and reason for return. We'll guide you through the process. OR
To start a return, visit our Returns page linked in the footer menu. Follow the instructions provided and contact our support team with your order number if you need assistance.

6. Can I cancel or change my order?

Orders can only be modified or canceled before they enter production or shipping. Contact us as soon as possible after placing your order.

7. What if I receive a damaged or incorrect item?

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos, and we'll make it right.

8. How do I choose the right size?

Please refer to the size chart available on each product page before placing your order.

9. Do colors look exactly like the photos?

We strive for accuracy, but colors may vary slightly depending on screen settings and lighting.

10. Where do you ship?

We currently serve customers across the United States.

11. Are your payments secure?

Yes. All transactions are protected using industry-standard encryption and secure payment gateways.

12. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other payment methods available at checkout.

13. How can I contact Wave Cult?

You can reach us through our Contact Us page or by email at:
wavecultshop@gmail.com

14. What makes Wave Cult different?

Wave Cult combines premium-quality apparel with unique streetwear-inspired designs created for people who want to express their individuality.

15. How long does it take to receive a refund?

Once your return is approved and received, refunds are typically processed within 5–10 business days.